Nonprofit Management Solutions
HomeAbout UsWorkshopsConsultingResources Special Programs Contact Us    
 Registration Information
 Click Here To Register
Course Categories:
The Mindful Manager
Organizational & Leadership Development
Human Resource Development
Fund Resource Development
Financial Management
Marketing & Public Relations
Technology & Computer Applications
Institute for Collaborative Partnerships

All Workshops
View Past Classes
View Calendar of Workshops
Registration and Cancellation Policy

Course Description

Course Name: ***Waitlist Only***MM6: Conflict Resolution
Course Categories: The Mindful Manager
Course Length: hours
Public Price: $115.00
Member Price: $80.00
Sweet Deal: $0.00

Class Dates:

Course Overview: Description: Effective team members address conflict promptly to avoid the perceived negative impact of unresolved conflict on productivity. They demonstrate emotional control and seek first to understand the other person’s point of view and remains calm in challenging situations. In this workshop, participants: ? Self-assess common approaches to handing conflict. ? Reflect on personal challenges and barriers to resolving conflict. ? Define conflict. ? Identify sources of sources of conflict and techniques to manage conflict. ? Develop an action plan for resolving conflict. Who should attend: Individual Contributors, Emerging Managers, and Managers This workshop is one of ten workshops included in the Mindful Manager Certificate Program. Pre-course Work: Required: Common Approaches to Handling Conflict Assessment Recommended Reading: “Crucial Conversations” by Patterson, Grenny, McMillan, Switzler; “Gandhi’s Way” by Juergensmeyer