||***Waitlist Only*** MM6: Conflict Resolution
||Human Resource Development,
Self-Guided Supervisory Skills Program
||Workshop: Conflict Resolution
Description: Conflict happens. It’s not necessarily a bad thing if it can be resolved effectively. An interest-based, relational approach to conflict respects individual differences that help people avoid becoming too entrenched in fixed positions. In this workshop, participants will:
? Self-assess common approaches to handing conflict.
? Reflect on personal challenges and barriers to resolving conflict.
? Define conflict.
? Identify sources of sources of conflict and techniques to manage conflict.
? Develop an action plan for resolving conflict.
Who should attend: Individual Contributors, Emerging Managers, and Managers
This workshop is one of ten workshops included in the Mindful Manager Certificate Program.
Required: Common Approaches to Handling Conflict Assessment
Recommended Reading: “Crucial Conversations” by Patterson, Grenny, McMillan, Switzler; “Gandhi’s Way” by Juergensmeyer