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Course Description

Course Name: Taking Charge of Conflict
Course Categories: Human Resource Development,
Self-Guided Supervisory Skills Program
Course Length: hours
Public Price: $115.00
Member Price: $80.00
Sweet Deal: $0.00

Class Dates:

Course Overview: Conflict happens, but it’s not necessarily a bad thing if it can be resolved effectively. An interest-based, relational approach to conflict respects individual differences that help people avoid becoming too entrenched in fixed positions. In this workshop, participants will: * Define conflict and the sources of conflict. * Describe the early warning signs of conflict. * Identify the elements that create conflict. * Expand awareness of problem solving strategies. * Develop tools and resources to resolve conflict. *This workshop is a core requirement for the Self-Guided Supervisory Skills Certificate Program. Recommended Prerequisites or Pre-knowledge: Take this workshop after taking “Leadership Skills for Supervisors” and “Emotional Intelligence”.