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Class Description

Course Name: MM6: Conflict Resolution
Course Category: The Mindful Manager
Class Date: 12/3/2020
Class Start Time: 9:00 AM
Class End Time: 11:30 AM
Public Price: $115.00
Member Price: $80.00
Sweet Deal: $0.00
Trainer: Heather Wolfson
Location: Virtual Classroom
   
Course Overview: This workshop is in our virtual classroom. You will receive a ZOOM invitation, login instructions, and pre-workshop activities to be completed before entering the virtual classroom. You must provide an email address in order to gain access to the classroom. Conflict is not necessarily a bad thing if it can be resolved effectively. An interest-based, relational approach to conflict respects individual differences that help people avoid becoming too entrenched in fixed positions. In this workshop, participants will:
*Reflect on personal challenges and barriers to resolving conflict.
*Define conflict.
*Identify sources of conflict and techniques to manage conflict.
*Develop next steps for resolving conflict.

Who should attend: Individual Contributors, Emerging Managers, and Managers

This workshop is one of ten workshops included in the Mindful Manager Program.

Pre-course Work:
Required: Assessment, Key works and Videos that will be sent with Zoom invitation.
Recommended Reading: “Crucial Conversations” by Patterson, Grenny, McMillan and Switzler; “Gandhi’s Way” by Juergensmeyer