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Class Description

Course Name: MM6: Conflict Resolution
Course Category: Human Resource Development,
The Mindful Manager
Class Date: 2/6/2020
Class Start Time: 1:00 PM
Class End Time: 4:00 PM
Public Price: $115.00
Member Price: $80.00
Sweet Deal: $0.00
Trainer: Zoe Hayman
Location: Nonprofit Management Solutions
Course Overview: Conflict is not necessarily a bad thing if it can be resolved effectively. An interest-based, relational approach to conflict respects individual differences that help people avoid becoming too entrenched in fixed positions. In this workshop, participants will:
*Self-assess common approaches to handling conflict.
*Reflect on personal challenges and barriers to resolving conflict.
*Define conflict.
*Identify sources of conflict and techniques to manage conflict.
*Develop an action plan for resolving conflict.

Who should attend: Individual Contributors, Emerging Managers, and Managers

This workshop is one of ten workshops included in the Mindful Manager Program.

Pre-course Work:
Required: Complete the Common Approaches to Handling Conflict Assessment
Recommended Reading: “Crucial Conversations” by Patterson, Grenny, McMillan and Switzler; “Gandhi’s Way” by Juergensmeyer