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Class Description

Course Name: MM6: Conflict Resolution
Course Category: Human Resource Development,
The Mindful Manager
Class Date: 3/20/2019
Class Start Time: 8:30 AM
Class End Time: 11:30 AM
Public Price: $115.00
Member Price: $80.00
Sweet Deal: $0.00
Trainer: Kelby Kupersmid
Location: Nonprofit Management Solutions
   
Course Overview: Conflict happens and itís not necessarily a bad thing if it can be resolved effectively. An interest-based, relational approach to conflict respects individual differences that help people avoid becoming too entrenched in fixed positions. In this workshop, participants will: ? Self-assess common approaches to handing conflict. ? Reflect on personal challenges and barriers to resolving conflict. ? Define conflict. ? Identify sources of sources of conflict and techniques to manage conflict. ? Develop an action plan for resolving conflict. Who should attend: Individual Contributors, Emerging Managers, and Managers This workshop is one of ten workshops included in the Mindful Manager. Pre-course Work: Required: Common Approaches to Handling Conflict Assessment; Recommended Reading: Crucial Conversations by Pattrson, Grenny, McMillan, Switzler, Gandhiís Way by Juergensmeyer