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Class Description

Course Name: ***Waitlist Only***MM6: Conflict Resolution
Course Category: The Mindful Manager
Class Date: 7/24/2018
Class Start Time: 8:30 AM
Class End Time: 11:30 AM
Public Price: $115.00
Member Price: $80.00
Sweet Deal: $0.00
Trainer: Shelli Chosak, Ph.D.
Location: Nonprofit Management Solutions
Course Overview: Description: Effective team members address conflict promptly to avoid the perceived negative impact of unresolved conflict on productivity. They demonstrate emotional control and seek first to understand the other person’s point of view and remains calm in challenging situations. In this workshop, participants: ? Self-assess common approaches to handing conflict. ? Reflect on personal challenges and barriers to resolving conflict. ? Define conflict. ? Identify sources of sources of conflict and techniques to manage conflict. ? Develop an action plan for resolving conflict. Who should attend: Individual Contributors, Emerging Managers, and Managers This workshop is one of ten workshops included in the Mindful Manager Certificate Program. Pre-course Work: Required: Common Approaches to Handling Conflict Assessment Recommended Reading: “Crucial Conversations” by Patterson, Grenny, McMillan, Switzler; “Gandhi’s Way” by Juergensmeyer