||Human Resource Development,
Self-Guided Supervisory Skills Program
||Description: Effective communication is critical to success in today’s increasingly demanding, high-stress work environment. In this workshop, participants will:
? Self-assess current communication strengths.
? Reflect on ways communication is learned contributes to communications style.
? Define the key elements and processes of effective communication.
? Explore key elements and ways to have effective communication.
? Analyze verbal and non-verbal communication.
? Develop an action plan for increasing understanding and influence.
Who should attend: Individual Contributors, Emerging Managers, and Managers.
This workshop is one of ten workshops in the Mindful Manager Certificate Program.
Required: Communication Skills Quiz
Recommended Reading: “Crucial Conversations” by Patterson, Grenny, McMillan and Switzler