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Class Description

Course Name: MM5: Communication
Course Category: Human Resource Development,
Self-Guided Supervisory Skills Program
Class Date: 5/23/2018
Class Start Time: 8:30 AM
Class End Time: 11:30 AM
Public Price: $115.00
Member Price: $80.00
Sweet Deal: $0.00
Trainer: Shelli* Chosak, Ph.D.
Location: Nonprofit Management Solutions
Course Overview: Description: Effective communication is critical to success in today’s increasingly demanding, high-stress work environment. In this workshop, participants will: ? Self-assess current communication strengths. ? Reflect on ways communication is learned contributes to communications style. ? Define the key elements and processes of effective communication. ? Explore key elements and ways to have effective communication. ? Analyze verbal and non-verbal communication. ? Develop an action plan for increasing understanding and influence. Who should attend: Individual Contributors, Emerging Managers, and Managers. This workshop is one of ten workshops in the Mindful Manager Certificate Program. Pre-course work: Required: Communication Skills Quiz Recommended Reading: “Crucial Conversations” by Patterson, Grenny, McMillan and Switzler