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Class Description

Course Name: Mediation @Work
Course Category: Human Resource Development
Class Date: 11/8/2017
Class Start Time: 8:30 AM
Class End Time: 3:30 PM
Public Price: $195.00
Member Price: $145.00
Trainer: Gail Patterson, Ph.D.*
Location: Nonprofit Management Solutions
   
Course Overview: In this Interactive 1-day workshop, you will explore your relationship to conflict. Learn to be a mediator in any position. Develop skills to facilitate an effective conflict resolution process through mediation. Practice implementing mediation skills. Topics Include: * The critical role of a mediator * Evaluating your relationship with conflict * Stages of mediation: Opening Statements, Uninterrupted Time, The Exchange, Building Agreement, Written Agreement, and Closing Statements * Practicum and implementation of skills