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Class Description

Course Name: Taking Charge of Conflict
Course Category: Human Resource Development
Class Date: 5/23/2017
Class Start Time: 8:30 AM
Class End Time: 11:30 AM
Public Price: $115.00
Member Price: $80.00
Sweet Deal: $0.00
Trainer: Shelli* Chosak, Ph.D.
Location: Nonprofit Management Solutions
   
Course Overview: Conflict happens, but it’s not necessarily a bad thing if it can be resolved effectively. An interest-based, relational approach to conflict respects individual differences that help people avoid becoming too entrenched in fixed positions. In this workshop, participants will: ? Define conflict and the sources of conflict. ? Describe the early warning signs of conflict. ? Identify the elements that create conflict. ? Expand awareness of problem solving strategies. ? Develop tools and resources to resolve conflict. *This workshop is a core requirement for the Self-Guided Supervisory Skills Certificate Program. Recommended Prerequisites or Pre-knowledge: Take this workshop after taking “Leadership Skills for Supervisors” and “Emotional Intelligence”