Nonprofit Management Solutions
is proud to announce its newest technology service -
MOUSE CALLS! |
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Designed to provide real-time solutions to irritating, time-wasting and frustrating problems we all experience from time to time with our desktop computers, printers and networks.
Our Mouse Calls service has come to set you free!
What is a Mouse Call? Mouse Calls are remote computer support services provided by qualified technicians who fix your computer problems without a face-to-face visit to your office. All you need is a broadband internet connection and a phone.
How does it work? After placing your call for assistance, a NMS Mouse Call technician will direct you to a web page where you will enter a code to connect the technician to your desktop. You can watch the technician move the cursor around on your screen. You can watch AND learn! When your problem is resolved, you're back in business, the session is over and the connection is terminated. No pre-installed software is needed and we support PCs and MACs as well as servers.
Instead of waiting for a technician to come to your office, you can reduce critical downtime, frustration and labor costs with a tech visit handled online.
No problem today? Call anyway and schedule a time to sample a Mouse Call. While there will be times when a personal visit is necessary to take care of complex issues, most of the PC problems our clients encounter are software related and can often be addressed remotely.
Typical problems our Mouse Call tech team can help you with include:
- Software troubleshooting
- Email problems
- Diagnose hardware/printer issues
- Virus/Spyware removal
- Slow/sluggish computers
- Software installation
- Updates and patches
- Training on software programs
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Fees
Pay as you go payment plan or purchase a block of 10 hours and get two hours free! Time is billed in 15 minute increments and you will only be billed for the time the "Mouse is in the house".
| Under $500K |
Member $40/hour |
Non-member $55/hour |
| $500K - $3 million |
Member $60/hour |
Non-member $85/hour |
| $3 million and over |
Member $80/hour |
Non-member $110/hour |
Registration
To start this service, please fill out the Mouse Calls registration form.
For organizations interested in applying for the scholarship with a budget of $500K or less, please fill out this registration form.
Mouse Calls is made possible, in part, through the generosity of AT&T and California Consumer Protection Foundation.
For a complimentary demonstration
of this technology, call our
offices today!
858-292-5702
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